Careers

+/- Executive, Operations & HR Admin (Part Time)

Reporting to Head, Finance & Admin

Job Description:

1. Centre Operations & Retail Support

• Centre Operations

  • Serve as the first point of contact for visitors, beneficiaries, and families at the Club Rainbow Resilience Hub
  • Manage front counter duties, including calls, enquiries, and visitor coordination
  • Coordinate the on-site implementation of programmes, including space setup, scheduling, and logistical arrangements
  • Ensure general upkeep, cleanliness, and maintenance of the Centre and equipment
  • Manage incoming and outgoing mail, office and pantry supplies, and basic procurement
  • Ensure office equipment is properly maintained and in good working condition
  • Support donation handling (include donation-in-kind) as well as asset and document disposal with Finance
  • Support Workplace Safety & Health (WSH) and Environmental Sustainability & Governance (ESG) initiatives, and compliance with organisational policies.

• Retail Support (at Ang Mo Kio)

  • Support day-to-day operations of the retail’s shopfront, including customer service, sales transactions, merchandise display, stock replenishment and inventory management
  • Facilitate the collection and fulfilment of merchandise, baked goods and online orders

2. HR Administration

   • Provide administrative support for staff training and development activities, including course and grant registration, tracking training budget, preparation of purchase orders (PEPO), follow-up on payments and course confirmations, and collation of training certificates and feedback.
   • Assist in the administration and verification of staff Flexi-benefit claims and other staff benefits.
   • Support internship administration, including job postings, interview coordination, billing, and maintenance of related documentation for grant submission.
   • Coordinate interview arrangements, and administer case studies or assessments where required.
   • Maintain and update staff rosters, mobile contact lists, and other employee records and general administrative documentation.
   • Administer and coordinate staff onboarding and offboarding, including induction arrangement, and the preparation and management of related documentation and announcement.
   • Provide logistical and administrative support for company-wide events and initiatives such as Workplace Safety and Health (WSH) and Environmental, Social and Governance (ESG) initiatives
   • Perform other ad-hoc duties and provide administrative support for HR and corporate projects as assigned.

3. Office & Facilities Administration

   • Support administrative matters across multiple centres, including new applications and renewals for office insurance, utilities, telephone lines, permits, licences, and regulatory requirements (e.g. EMA-related matters).
   • Procure, administer and maintain master contracts for office and facilities maintenance services, including pest control, disinfection, air-conditioning, electrical works, fire protection, and other regulatory compliance requirements.
   • Manage office insurance policies and ensure timely renewal in liaison with the relevant vendors and internal stakeholders
   • Oversee door access systems, locker allocation, and CCTV maintenance
   • Maintain and update the contractor list, ensuring service agreements are current and properly documented
   • Manage asset like procurement, issuance and maintenance of mobile devices, door access cards and EZ-Link cards, and coordinate asset disposal in accordance with organisational procedures
   • Oversee general office cleanliness, maintenance, and procurement of stationery and pantry supplies for HQ
   • Support office refurbishment projects as and when required
   • Perform any other ad-hoc duties assigned by supervisor or Head, Finance & Admin

Job Requirements:

• Minimum ITE/ Diploma in any discipline
• Minimum 3 years of relevant working experience in HR / office administration
• Proficient in Microsoft Office applications
• Pleasant personality with strong interpersonal and communication skills
• Service-oriented, hardworking, and a good team player
• Organised, meticulous, and able to manage multiple tasks effectively
• Willing to learn and adaptable to a dynamic work environment

Work Arrangements:

• Required to work 4 days per week (Monday to Thursday or as rostered)
• Primary Work Location: Ang Mo Kio, 1230pm to 830pm; or Chinatown, 900am to 500pm
• Required to provide coverage across Club Rainbow’s Centres islandwide, as rostered and when operational needs arise
• 1 year renewable contract (subject to organization needs and performance)

+/- Executive, Operations & Retail Support (Part Time)

Reporting to Team Lead, Enterprise & Community Engagement

Job Description:

1. Centre Operations & Retail Support

• Centre Operations

  • Serve as the first point of contact for visitors, beneficiaries, and families at the Club Rainbow Resilience Hub
  • Manage front counter duties, including calls, enquiries, and visitor coordination
  • Coordinate the on-site implementation of programmes, including space setup, scheduling, and logistical arrangements
  • Ensure general upkeep, cleanliness, and maintenance of the Centre and equipment
  • Manage incoming and outgoing mail, office and pantry supplies, and basic procurement
  • Ensure office equipment is properly maintained and in good working condition
  • Support donation handling (include donation-in-kind) as well as asset and document disposal with Finance
  • Support Workplace Safety & Health (WSH) and Environmental Sustainability & Governance (ESG) initiatives, and compliance with organisational policies.

• Retail Support (at Ang Mo Kio)

  • Support day-to-day operations of the retail’s shopfront, including customer service, sales transactions, merchandise display, stock replenishment and inventory management
  • Facilitate the collection and fulfilment of merchandise, baked goods and online orders

2. Business Development

• Merchandise & Order Administration
  • Support online order processing, including: Packing orders (individual), Coordinating delivery or self-collection (buyer/vendor), Sending order e-confirmations
  • Support offline order processing, including: Packing orders (bulk order), quality check / repacking when necessary
• Inventory & E-commerce Support
  • Support MarCom to update product listings on e-commerce platforms
  • Maintain and update sales and inventory records accurately and promptly
  • Support stock takes and inventory reconciliation exercises
  • Monitor merchandise stock levels and flag low-stock items at multiple locations, flag and replenish items when necessary
  • Event & Booth Preparation Support: Assist with stock preparation and logistics for booth activations and events

3. Individual Donors Engagement

   • Track and send letters of appreciation to major donors ($5k and above) on a weekly basis
   • Assist with contacting donors with expiring/cancelled/changed credit cards on a monthly basis and follow up accordingly
   • Respond to adhoc email enquiries from individual donors and follow up accordingly (e.g. letters of appreciation requests from donors who donated $5k and below, update mailing address/contact details, unsubscribe from mailing list)
   • Support with other adhoc individual donors engagement (e.g. invitation to appreciation events and tracking of attendance, fundraising campaign giveaways)

4. General Duties

   • Assist with submitting PEPOs and tracking their approval status
   • Support Business Development with administrative coordination and documentation (market research, quotation requests, submission for interest and etc)
   • Assist with ad-hoc operational tasks and team projects as assigned

Job Requirements:

• Minimum ITE/ Diploma or its equivalent
• Minimum 3 years of relevant experience in general management of the office will be advantageous
• Sound computer skills including Microsoft Office applications
• Pleasant personality and good interpersonal skills
• Service oriented and a good team player
• Hardworking and willing to learn
• Retail or customer service experience is an advantage.

Work Arrangements:

• Required to work 4 days per week (Tuesday to Friday or as rostered)
• Primary Work Location: Ang Mo Kio, 12.30pm to 8.30pm
• Required to provide coverage across Club Rainbow’s Centres islandwide, as rostered and when operational needs arise
• 1 year renewable contract (subject to organization needs and performance)

+/- Executive, Retail Support (Part Time)

Reporting to Assistant Manager, Programmes & Services

Job Description:

1. Centre Operations & Retail Support

• Centre Operations

  • Serve as the first point of contact for visitors, beneficiaries, and families at the Club Rainbow Resilience Hub
  • Manage front counter duties, including calls, enquiries, and visitor coordination
  • Coordinate the on-site implementation of programmes, including space setup, scheduling, and logistical arrangements
  • Ensure general upkeep, cleanliness, and maintenance of the Centre and equipment
  • Manage incoming and outgoing mail, office and pantry supplies, and basic procurement
  • Ensure office equipment is properly maintained and in good working condition
  • Support donation handling (include donation-in-kind) as well as asset and document disposal with Finance
  • Support Workplace Safety & Health (WSH) and Environmental Sustainability & Governance (ESG) initiatives, and compliance with organisational policies.

• Retail Support (at Ang Mo Kio)

  • Support day-to-day operations of the retail’s shopfront, including customer service, sales transactions, merchandise display, stock replenishment and inventory management
  • Facilitate the collection and fulfilment of merchandise, baked goods and online orders

2. Programme & Administrative Operations
   • Logistical Execution: Deliver comprehensive administrative and logistical support for all onsite centre-based programmes and services, including Education Support and Vocational Development initiatives.
   • Documentation: Maintain accurate records, participation logs, and administrative files related to weekend programmes.

Job Requirements:

• At least ITE/ Diploma in any discipline related to social sciences, education or related discipline.
• 1-3 years of relevant working experience in social service sector or non-profit organisation, preferably in administration, operations or programme support
• Creative, nurturing and passionate in working with children
• Strong inter-personal and communication skills with an interest in relationship building
• Strong organisational and coordination skills
• Excellent time management skills and ability to work under pressure
• Ability to interact with people of all ages and cultural backgrounds
• Service-oriented, adaptable, and a team player
• Proficient in Microsoft Office

Work Arrangements:

• Required to work 2 days per week (Saturday to Sunday or as rostered)
• Primary Work Location: Ang Mo Kio, 10am to 4pm
• Required to provide coverage across Club Rainbow’s Centres islandwide, as rostered and when operational needs arise
• 1 year renewable contract (subject to organization needs and performance)

+/- Senior Executive/Assistant Manager, Arts Development

Reporting to Acting Head, Programmes & Services

Job Description:

• Conceptualise, design, and oversee the implementation of Arts Development programmes that broaden participation and support the progressive artistic, social, and vocational development of beneficiaries.
• Plan and lead the delivery of Dreamseeds Performing Arts Concerts and Visual Arts Exhibitions as public platforms to champion the creative aspirations of our young artists, raise public awareness of their talents, and promote inclusive arts engagement.
• Develop and implement the Creative Care Plan, integrating evidence-based practices to enhance the holistic well-being of children and youths through visual and performing arts, including the creative use of music, movements, and/or artworks.
• Oversee and manage artist development pathways across supported employment and youth leadership tracks, enabling youths to build portfolios of work for sales and adaptation, as well as develop facilitation, co-leadership, and mentoring capabilities to nurture younger artists.
• Collaborate closely with the Enterprise & Community Engagement team to drive:
  • Marketing, sponsorship, advocacy, and partnership initiatives through arts exhibitions and performances;
  • The development of artist collectives and the adaptation of artworks for Club Rainbow merchandise, commissioned artworks, and the sale of original artworks and prints;
  • Co-management of the Club Rainbow Honorarium Framework to ensure fair, transparent, and sustainable artist remuneration.
• Establish and nurture partnerships with community organisations, arts practitioners, and external stakeholders to bring in domain expertise and expand programme impact.
• Monitor, evaluate, and review programme effectiveness, using data and feedback to refine strategies and ensure alignment with organisational objectives.
• Lead, manage, and develop the Arts Development team, providing supervision, guidance, and professional development support.
• Compile, maintain, and submit accurate monthly, quarterly, and annual statistics, reports, and impact updates.
• Undertake other projects and duties as assigned by the Supervisor or Executive Director, in support of organisational priorities.

Job Requirements:

• Bachelor Degree
• Experience in the arts sector and arts-related work in public arts events and programmes is preferred
• Strong inter-personal skills with an interest in relationship building
• Strong analytical and critical thinking skills
• Time management skills and ability to work under pressure
• Ability to interact with people of all ages and cultural backgrounds
• Ability to work independently and as part of a team
• Effective oral and written communication skills
• 1 to 3 years in a supervisory position with experience in managing people will be an advantage

+/- Social Work Associate

Job Description:

• Conduct intakes, gather social information and do preliminary investigation on beneficiary’s needs to facilitate intervention by Social Worker
• Participate in projects to improve the work processes in the department
• Management on Category 1 and 2 cases (straight forward cases)
• Assist Social Workers in organizing projects and collaborating with external agencies for internal/external projects
• Attend to public, beneficiary and general enquiries from telephone calls, emails or walk-in visitors and to re-direct where necessary
• Packing of food rations, taking charge of diapers, milk and donation-in-kind inventory
• Maintain department’s housekeeping, confidentiality, privacy and safety standards
• Writing of meeting minutes
• Gather monthly statistics and assist with research data collection
• Participate in corporate events as assigned
• Perform any other duties assigned by Supervisor / Head of Department

Job Requirements:

• Diploma in Social Sciences (Social Work) / WSQ Diploma in Community and Social Services
• Preferably with minimum 1 to 2 years of direct practice experience
• Must be proficient in spoken and written English, and also effectively bilingual in a mother tongue language
• Must be proficient in MS Word, Excel and Powerpoint
• Possess pleasant disposition with good interpersonal and communication skills
• Cooperate with key social workers and team members to deliver social work outcomes
• An independent team player who has empathy and a strong desire to help families, is non-judgemental and must have good listening and communication skills

+/- Social Worker (Community Connection)

Job Description:

Programme, Event Management & Stakeholder Engagement

• Manage and execute organisation’s annual signature events and intervention programmes in accordance with organisational objectives and standards.
• Plan and coordinate logistics, timelines, budget, and manpower resources for events and programmes.
• Establish meaningful collaboration with corporate and institutional partners, as well as volunteers/voluntary groups for programme delivery.
• Network with other agencies and tap on community resources to provide intervention support.
• Assist in the promotion of programmes and advise beneficiaries and families on relevant services.
• Update database for statistical reporting and prepare post-event reports.
• Perform job-specific projects and duties assigned by supervisor.

Case Management, Intervention & Evaluation

• Assess referral cases to ensure suitability for intake.
• Conduct needs and intake assessments (identify severity, key risks, and protective factors).
• Use different modes of engagement for assessment, intervention, and monitoring.
• Develop and implement intervention plans (analyse, evaluate, and formulate strategies).
• Engage beneficiaries and families to sustain problem-solving efforts.
• Conduct case reviews, follow up on plans, and recommend modifications where necessary.
• Document and maintain case files according to required standards.
• Assist in group work for target beneficiaries and families.
• Work closely with research team to evaluate effectiveness of programmes and develop strategies to increase outreach and engagement.
• Assist in data collection and support action research activities.

Professional Development

• Participate in developmental programmes and supervision for personal and professional growth.

Job Requirements:

• At least Bachelor of Social Work or its equivalent
• At least 1-2 years of direct practice experience
• Preferably a Registered Social Worker (RSW) with the Singapore Association of Social Workers (SASW)
• Casework knowledge and ability to engage, assess, provide intervention and evaluate practice
• Committed to social vision
• Ability to build and sustain collaborative working relationships
• Cooperate with team members / key social workers to deliver social work outcomes

+/- Speech Therapist (Locum)

Job Description:

• Assessment & Planning: Identify individual needs and develop tailored intervention plans for each client.
• Intervention Delivery: Provide high-quality therapy in accordance with organizational and clinical service standards.
• Collaborative Care: Work with a multi-professional team on goal development, intervention strategies, and progress monitoring.
• Support & Education: Offer guidance, information, and emotional support to both clients and their caregivers.
• Documentation: Regularly evaluate and document client progress to ensure continuity of care.
• Service Improvement: Assist supervisors with clinical and quality improvement initiatives as needed

Job Requirements:

• A recognized Degree or Master’s in Speech and Language Therapy (or equivalent) registrable under the Allied Health Professions Act.
• Must hold Full Registration with the Allied Health Professions Council (AHPC).
• Preferably at least two years of experience working with children and youth with special needs or complex disabilities.
• Excellent command of written and spoken English with the ability to interact with people from diverse cultural backgrounds.
• Strong problem-solving, organizational, and time-management skills, with a motivation to work both independently and collaboratively.
• A genuine heart to serve in the social service sector and a passion for supporting families.