Careers

+/- Assistant Senior Social Worker

Reporting to: Lead Social Worker / HOD
Supervisee: Social Workers I and II

Purpose of Job

• To provide psychosocial assessment and intervention (financial assessment and assistance, care planning, discharge work, multi-disciplinary work) in management of CRS beneficiaries and their families care that meets standard of practice
• To offer clinical casework and counselling to CRS beneficiaries and their families
• Provide supervision / consultation and training to Social Workers I and II
• Network with government departments and voluntary organizations to facilitate service accessibility for CRS beneficiaries and their families.
• To be actively involved in Community networking and building collaborations with stakeholders
• Oversees project work and outreach, which include programme management, development and evaluation
• Group-work and workshop facilitation

Key Responsibility Areas

• Develop professional and engaged relationship with other key service stakeholders
• Conduct needs assessment and risk assessment for complex cases
• Ensure social reports and documentations are in place
• Lead group work and formulate programmes
• Supervise and guide Social Workers I and II in their work
• Supervise NUS or UniSIM interns and / or students on placement
• Monitor the application of principles and protocols as guided by professional Code of Ethics and identify and respond to ethical concerns in practice
• Identify gaps and trends in research and / or practice
• Design and conduct research under guidance
  
  

Job Requirements:

• Bachelor of Social Work / Graduate Diploma in Social Work
• Must be a Registered Social Worker (RSW) with the Singapore Association of Social Workers (SASW)
• At least 3 to 5 years of relevant and direct practice experience (preferably with supervisory experience)
• Candidates with more than 5 years of experience may be considered for the position of Senior Social Worker

Competencies

Casework

• Knowledge of specialised theories and techniques and to customise the use of tools and approaches for therapeutic outcomes
• Knowledge and ability to manage ethical dilemmas while taking into account range of information independently

Groupwork

• Knowledge and ability in formation of groups
• Knowledge and ability to assess whether group is apt
• Ability to articulate clinical outcomes to deliver, monitor and evaluate group work

Systems and Policies

• Knowledge and ability to identify service gaps and represent the needs at the agency level
• Ability to influence change at agency level to enhance access to needed resources
• Ability to facilitate and initiate collaborative activities for advocacy

Supervision

• Knowledge of supervisory phases, and ability to supervise social workers in practice, and NUS / UniSIM social work students / interns during placements.
• Ability to engage in peer supervision and debriefing

Leadership

• Knowledge of Code of Ethics and governance of practice
• Basic leadership styles, group dynamics theories and self-awareness to impact on / motivate other people

Research

• Ability to apply knowledge of qualitative and quantitative methods in practice

Behavioural

• Establish network of key partners and tap to garner resources to deliver social service outcomes
• Use facts, reasons, concrete examples, demonstration and appropriate argument to directly persuade decision-makers, taking into account the context of the operating environment

Training and development needs

• Family Resource and Training Centre (FRTC) – training academy of Singapore Association of Social
• Workers (SASW) – competency training and social work supervision
• Social Service Institute (SSI) – professional development programmes
• In-house and/or external supervision

+/- Case Worker

Reporting to: AM, Programmes & Services

Job Description:

• Assess referral cases to ensure that they are suitable for intake
• Identify and clarify the key issues to the problem situation, gather relevant information from CRS beneficiaries and their families, conduct needs and intake assessment to identify and assess severity, key risks and protective factors for intervention
• Use different modes of engagement for the purpose of assessment, intervention and monitoring
• Develop intervention plans under close supervision – analyze and evaluate courses of action, and formulate appropriate strategies for action
• Engage CRS beneficiaries and their families to sustain efforts in problem solving
• Conduct case review and individualized care plans – follow up and review case plans and provide recommendations to modify plans, where necessary
• Document and maintain case files and prepare reports according to the required documentation standard
• Assist in and conduct group work that aim to develop target group of CRS beneficiaries and their families
• Participate in developmental programmes and supervision for personal and professional growth and development.
• Assist in the promotion of programmes and advise CRS beneficiaries and their families to undertake relevant programmes and services based on families’ assessed needs. (eg. to promote the understanding of CRS services, programmes and events available)
• Network with other agencies and tap on community resources to provide intervention support to CRS beneficiaries and their families
• Assist in data collection and support action research activities
• Perform any other duties assigned by Supervisor / Head of Department
  
• Programme Evaluation & Research Support
  • Participate in organisational research and evaluation projects to strengthen evidence-based practice.
  • Collect qualitative and quantitative data (e.g. interviews, surveys, case notes, outcome measures).
  • Support the implementation of research tools, questionnaires, and evaluation frameworks.
    
• Data Analysis & Interpretation
  • Assist in coding, thematic analysis, and interpretation of qualitative data.
  • Support basic quantitative analysis and outcome tracking where required.
  • Contribute practice-based insights to contextualise research findings.
• Practice-Research Integration
  • Translate research findings into practice improvements, service enhancements, or policy recommendations.
  • Apply research insights to refine intervention approaches and programme design.
  • Support pilot testing of new interventions or practice models.
• Research Ethics & Governance
  • Adhere to ethical guidelines, data protection requirements, and research governance processes.
  • Support informed consent processes and ethical data handling.
  • Participate in ethics submissions or internal research approvals when required.

Job Requirements:

• Bachelor Degree in Counselling or Psychology

• Preferably with 1 to 2 years of direct practice experience in social service sector doing case management (youth-related work preferred) & interest and/or experience in research work.

• Behaviour:

  • Committed to social vision
  • Ability to build and sustain collaborative working relationships
  • Cooperate with key social workers and team members to deliver social work outcomes

• Casework:

  • Knowledge and ability to engage, assess, provide intervention and evaluate practice
  • Ability to assess CRS beneficiaries and their families’ needs for social functioning
  • Ability to draw and apply relevant theories in direct casework for appropriate care plans
  • Ability to demonstrate reflective practice (eg. genograms and social reports)

• Groupwork:

  • Knowledge of basic facilitation skills and ability to co-facilitate with senior social workers

• Systems & Policies:

  • Knowledge of local community, context, political, and larger system impacting CRS beneficiaries and their families
  • Knowledge of systems, availability of resources and ability to empower CRS beneficiaries and their families to access needed resources

• Research & Evaluation Responsibilities (Integrated Role)

  • The QA Case Worker plays a dual role in ensuring high-quality casework practice while contributing to the organisation’s research, evaluation, and impact management efforts.
  • This integrated function strengthens evidence-informed practice and continuous service improvement.

+/- Social Worker (Community Connection)

Job Description:

Programme, Event Management & Stakeholder Engagement

• Manage and execute organisation’s annual signature events and intervention programmes in accordance with organisational objectives and standards.
• Plan and coordinate logistics, timelines, budget, and manpower resources for events and programmes.
• Establish meaningful collaboration with corporate and institutional partners, as well as volunteers/voluntary groups for programme delivery.
• Network with other agencies and tap on community resources to provide intervention support.
• Assist in the promotion of programmes and advise beneficiaries and families on relevant services.
• Update database for statistical reporting and prepare post-event reports.
• Perform job-specific projects and duties assigned by supervisor.

Case Management, Intervention & Evaluation

• Assess referral cases to ensure suitability for intake.
• Conduct needs and intake assessments (identify severity, key risks, and protective factors).
• Use different modes of engagement for assessment, intervention, and monitoring.
• Develop and implement intervention plans (analyse, evaluate, and formulate strategies).
• Engage beneficiaries and families to sustain problem-solving efforts.
• Conduct case reviews, follow up on plans, and recommend modifications where necessary.
• Document and maintain case files according to required standards.
• Assist in group work for target beneficiaries and families.
• Work closely with research team to evaluate effectiveness of programmes and develop strategies to increase outreach and engagement.
• Assist in data collection and support action research activities.

Professional Development

• Participate in developmental programmes and supervision for personal and professional growth.

Job Requirements:

• At least Bachelor of Social Work or its equivalent
• At least 1-2 years of direct practice experience
• Preferably a Registered Social Worker (RSW) with the Singapore Association of Social Workers (SASW)
• Casework knowledge and ability to engage, assess, provide intervention and evaluate practice
• Committed to social vision
• Ability to build and sustain collaborative working relationships
• Cooperate with team members / key social workers to deliver social work outcomes

+/- Speech Therapist (Locum)

Job Description:

• Assessment & Planning: Identify individual needs and develop tailored intervention plans for each client.
• Intervention Delivery: Provide high-quality therapy in accordance with organizational and clinical service standards.
• Collaborative Care: Work with a multi-professional team on goal development, intervention strategies, and progress monitoring.
• Support & Education: Offer guidance, information, and emotional support to both clients and their caregivers.
• Documentation: Regularly evaluate and document client progress to ensure continuity of care.
• Service Improvement: Assist supervisors with clinical and quality improvement initiatives as needed

Job Requirements:

• A recognized Degree or Master’s in Speech and Language Therapy (or equivalent) registrable under the Allied Health Professions Act.
• Must hold Full Registration with the Allied Health Professions Council (AHPC).
• Preferably at least two years of experience working with children and youth with special needs or complex disabilities.
• Excellent command of written and spoken English with the ability to interact with people from diverse cultural backgrounds.
• Strong problem-solving, organizational, and time-management skills, with a motivation to work both independently and collaboratively.
• A genuine heart to serve in the social service sector and a passion for supporting families.

+/- Teacher (Locum)

Job Description:

• Teach assigned group classes on weekends including covering for other teachers (hours ranging from 1.5 to 4.5 hours per day)
• Co-create and develop customized content according to needs of students with diverse profiles and needs
• Deliver tailored lessons according to the MOE syllabus and curriculum
• Encourage students and create a safe and positive environment for learning
• Track attendance, progress and development of students
• Maintain communication with parents on lessons, student conduct and progress regularly

Job Requirements:

• Passion to teach children including those with Special Educational Needs (SEN)
• Minimally 2 years’ experience teaching (in MOE schools or private tuition centres included), experience working with children with SEN preferred
• Degree in any discipline – those with Postgraduate Diploma in Education or other relevant qualifications will have an added advantage
• Excellent communication skills with good command of verbal and written English
• Ability to work independently and within a multi-disciplinary team